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Client Services
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210000X3 Requisition #

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 43,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers’ operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely.

The electrical team provides assurance, testing, inspection and certification for a variety of electric products, including appliances, consumer electronics, lighting, medical devices, information communications technology, HVACR, industrial, and energy transmission and distribution. Our dedicated professionals help ensure the quality and safety of electrical products used by people throughout the world.

This position is responsible for the administrative support of the sales and operations groups by processing signed sales quotations into orders and ensuring all quality standards and order requirements pertaining to company controls are met. This requires integrity, as well as a keen understanding of Intertek systems including iConnect, Phoenix, PeopleSoft, and EPF.

Duties:

  • Validating all documentation submitted by client
  • Acting as a liaison between Customer, Account Manager, and Operations, as needed
  • Processing orders across all Intertek systems
  • Research and assist with resolving account problems
  • Managing new and existing client accounts
  • Using financial tools available to determine clients’ credit worthiness and status
  • Creating Intercompany projects
  • Assisting with resolution of invoicing issues, as necessary
  • Creating deposit invoices and submitting internal match payments
  • Performing other work as required

QUALIFICATIONS:

  • Highschool Diploma or equivalent required
  • Associates Degree, or equivalent, with 2 years data entry experience preferred
  • Performs with a high level of attention to detail
  • Resolution oriented
  • Client focused
  • Proficiency in Microsoft software applications including Outlook, Word, and Excel
  • Previous CRM and web-based computer program experience desired
  • Excellent written and oral communication skills, including the ability to effectively interface with both internal and external clients via telephone and email
  • Thrives in a fast-paced, multi-task environment.
  • Strong organizational and time management skills.
  • Ability to work independently and problem solve effectively
  • Must have proactive and positive attitude
  • Must be team oriented

A career with Intertek means joining a global network of professionals dedicated to bringing quality and safety to life. Our vision is to become the world’s most trusted partner for Quality Assurance and we offer our employees the chance to make an impact with attractive growth opportunities in this industry on a global scale. 

We offer a salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test. 

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